All the legal stuff

Pricing & Sales Policy

We at Crafty's monitor other retailers to keep our pricing competitive. However, as with any business, some other companies may sell things cheaper than us, equally they will sell things more expensive than us too. We will always aim to give you the best deals on pricing and postage, combined with good customer service.

We will not sell any knives, pyro or Real Imitation firearms (RIFS) to anyone under the age of 18yrs. To buy a RIF you will be required to have an active UKARA licence or the weapons will have to be two toned.

Privacy Policy

At Crafty's we hold very little, if any, personal details of our customers. However, should any details be kept for any reason we will not share or sell them to other companies for any reason unless we have the express written consent of the owner.

Password/Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Combat Ready Airsoft ltd shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
 

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.


 

Ordering Errors

You are able to correct errors on your order up to the point at which you click on "submit" on the final page of our ordering process.


 

Delivery Charges

Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded.


 

Restrictions on Purchase

All items on this website are available to over 18's only. By ordering these goods, you confirm that you are over the age of 18. Must have a valid defence for the VCR Act. We may contact you to confirm this.


Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Use of this Website from outside the UK

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom Mainland.

Combat Ready Airsoft ltd make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Our Warranty Terms

For any airsoft product and clothing and tactical equipment. 
 
12 MONTH WARRANTY ON High End AEG Rifles
6 MONTH WARRANTY ON Gas Pistols and Sportsline AEG Rifles

3 MONTH WARRANTY ON Gas Rifles

NO WARRANTY can be given to any pyro that is sold due to its explosive content.
 

Clothing Warranty

All clothing is to be tried on in store for size. If purchase is for gift reasons, must be returned to the store within 7 days if purchase doesn’t fit. Once worn in game/skirmish the item is no longer covered by warranty.
Once boots have been worm outside the item is no longer covered by warranty.

RETURNS POLICY
In the unlikely event you return home and your purchased item is faulty. You must contact us within 24 hours and the item must be returned to us within 7 days with the original receipt as proof of purchase. It must not be altered, modified or tampered with in any way. Once our engineer has inspected the item (only our engineers are recognised by us to inspect, no other companies are to do so.) If found that it is a manufacturing fault we will then refund the purchase, if it is found to be a user error, carelessness or misuse, then the item will be returned to you and warranty will not be covered. As stated we do not cover postage or transportation. Please read below for definitions of error, carelessness or misuse. You may contact us on 01332 493258 or email us on julie.craft@combatreadyairsoft.co.uk


Any goods returned that have no fault as confirmed by our engineers will be subject to a re-stocking charge (WE RESERVE THE RIGHT TO CHARGE A RE-STOCKING FEE AT 20% OF THE INVOICE VALUE FOR GOODS RETURNED).   *Note:  Incorrect delivery instructions are not a reason for goods to be returned, re-delivery or stock returns will be charged. 

UNWANTED GIFT POLICY

If the items has been skirmished with or opened and used, it may not be returned as an unwanted gift.

Any items returned under our 30-day money back guarantee must be "AS NEW" un-opened, un-used and in the original, undamaged packaging missing no items from the packaging including the complimentary packet of BB's.

STORAGE 

Any items that are stored at Combat Ready Airsoft may only be stored free of charge while either ukara is obtained throw the correct  process or is being fixed .

repairs will be held for the period of 3 (three) months after the item is fixed and the client has been notified free of charge.

UKARA if a item is purchased while waiting to complete the UKARA process it will be held free of charge but must be collect with in a month of completion.

After 3 (three) months a £10 (ten pound) a month storage cost will be added to any price before items are released

we will only hold up to 1 (one) year then the items will be sold to cover our costs only then will any remaining moneys be paid to the client.

Second Hand Items 

Sadly we cannot offer any warranty on these items, they are sold as seen. However all items are inspected and tested by Combat Ready Airsoft to ensure they are working fully before they leave our shop (NOTE: THIS IS THE ONLY WAY THEY WILL LEAVE).

We will have the item on the wall for 3 months after which we will contact the seller to collect if no interest. If no collection arrangements have been made a charge of £10 per month will be added to cover storage charges. The item will not be released until all charges are covered. Including Any repairs made to the second hand item whilst in our care will be billed or deducted to the seller. 

DISCLAIMERS

OUR ENGINEERS ARE ALL FULLY TRAINED AND AUTHORISED BY MANUFACTURERS TO UNDERTAKE REPAIR AND REMEDIAL WORK.  UNDER NO CIRCUMSTANCES SHOULD YOU ATTEMPT TO DISASSEMBLE ANY PRODUCTS PURCHASED FROM CRAFTYS AIRSOFT LTD YOURSELF -DOING SO WILL INVALIDATE YOUR WARRANTY.  

PLEASE OBSERVE ANY ADVICE GIVEN AT THE TIME OF PURCHASE CONCERNING BATTERY TYPES AND POWER AS USING AN INCORRECT BATTERY IN YOUR NEW AEG WILL INVALIDATE YOUR WARRANTY. 

IF YOU HAVE ANY DOUBTS PLEASE CONTACT US IMMEDIATELY 

 

Definitions:

  1. User Error

    1. Using the wrong type of battery

    2. Using poor quality BB’s

  2. Misuse

    1. Modifying or upgrading the inner workings of the gun or stripping down the weapons in any way, shape or form

    2. Spray painting the item

    3. Using the item for any other purpose than it was intended for

  3. Carelessness

    1. Slipping causing scratching or accidental damage to any part of the item
       

Exclusions: 
 

  • Any break as a result of accidental or negligent damage

  • Any postage or transportation to get the item back to us

  • Any servicing that needs to be routinely done

  • Any faults arising from misuse

  • Any repairs not carried out by our engineers

  • Modifying any purchase in any way, shape or form, from paint, to stripping

  • Any fault arising from using poor quality standard BB’s

  • Any tamper proof safeguards have been broken or removed

Complaints

All complaints should be emailed to COMBAT READY AIRSOFT LTDthough the 'contact us page' we will then attempt to sort out your complaint as swiftly as possible.

Product Disclaimer

Crafty's asks that all customers please remember to exercise the responsibility of the items you buy. There are laws that govern RIFS. Others might not know why you have or want them or what you use them for, they could be intimidated by them attracting unwanted attention to yourself.

Airsoft weapons should be used for the purpose that they are designed for. If you are in any doubt please check with the manufacturer before buying them.

All items come in a set way as it is designed for specific use and this should be adhered to. Changing things like motors, battery sizes, gear boxes, springs, hops and barrels will class as misuse and will class a warranty issue.

Company Disclaimer

Combat Ready Airsoft ltd.

Copyright Notice

All rights, including copyright, in this website are owned by or licensed to Combat Ready Airsoft ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Combat Ready Airsoft ltd. You may not modify, distribute or re-post anything on this website for any purpose. Offenders may have legal action taken against them.

Raffle prizes

If a black R.I.F is a prize you must have a UKARA number to collect or the prize will be two toned. 

Any alcohol or weapons can only be collected by persons over the age of 18 and must have proof of age. 

© Copyright 2017 - Combat Ready Airsoft Limited, All intellectual property rights reserved. Company Number: 8847048.